OKI 1.2 Manuel d'utilisateur télécharger pdf (Page 56)

Troubleshooting

Symptom Items to check

Unit does not • Is the power turned on? Check to see if the POWER lamp is lit.

operate. • Is the power plug inserted into the port correctly?

• Is the AC power adapter connected to the power outlet correctly?

The

ALARM lamp • Is the LAN port link established?

continues to blink. • Has gatekeeper started up normally (when in use).

Not operating. • Is the VoIP-TA in Operation mode?

No calls can be • Is the POWER lamp ON and the ALARM lamp OFF?

made. • Is the software set up correctly?

• Is the unit properly connected to the corresponding port?

• Is the LAN port link established? Check to see if the LAN lamp is lit.

• Is the destination telephone number registered correctly?

• Has gatekeeper started up (when in use)?

• Is the information registered in gatekeeper (when in use)?

• Is the setting of the address table correct if gatekeeper is not in use?

• Is the dial signal of the telephone set correctly? (TEL port: DTMF

signal. Telephone lines vary depending upon the contract with the

regional telephone company.)

No calls are • Is the

POWER lamp ON and the ALARM lamp OFF?

received. • Is the software set up correctly?

• Is the unit properly connected to the corresponding port?

• Is the LAN port link established? Check to see if the LAN lamp is lit.

• Is the ringer of the telephone in the ON position?

• Has gatekeeper started up (when in use)?

• Is the information registered in gatekeeper (when in use)?

FAX communication • Is the

POWER lamp ON and the ALARM lamp OFF?

is not available. • Is the facsimile mode a G3?

The unit cannot be • Is the setting (remote or local) correct?

connected to a PC

In remote mode

for maintenance • Is the VoIP-TA connected to the LAN network?

console. • Is the IP address of the VoIP-TA to be connected correct?

• Is the setting of the PC (e.g. network setting) correct?

• Is the PC for the Maintenance Console Software connected to the

PC port of the VoIP-TA?

In local mode

• Is the RS232C cable straight?

• Is the COM port setting of the Maintenance Console Software

correct?

Troubleshooting

If you encounter irregularities with the VoIP-TA, please check the

following list before contacting authorized sales agents or service offices.

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OKI 1.2 Manuel d'utilisateur Page 56

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