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16. Troubleshooting
Item Details
(4)EntertheuseraccountandpasswordusedbythesPSVServicefor
logginginandclick[OK].Whenenteringtheuseraccount,specifyauser
accountthatenablesthefollowing:
-LoggingintoMicrosoftSQLServerwithWindowsauthentication
- Creating and updating databases.
(5)Whenamessagesaying[Theaccount%theaccountspecifiedin(4)%
hasbeengrantedtheLogOnAsAServiceright.]isdisplayed,click[OK].
(6)ThesPSVservicestarts.
- How to Read This Manual 2
- Important 2
- AboutThisManual 3
- Manual Copyright 3
- Contents 4
- 1. Introduction 10
- Mechanisms of sPSV 11
- Configuration of sPSV 12
- Settings 12
- PreparingUserInformation 14
- Example Settings 15
- Active Directory 22
- SettingUpsPSV 23
- Users(ClientComputers) 24
- Create a Settings Sheet 25
- Database Information 26
- Web Service Information 26
- Communication Settings 27
- Active Directory Information 28
- Mail Settings 28
- UserSettings 29
- UserGroups 30
- UsableVolume 30
- Log/AccessControl 32
- UsageLimitations 33
- Set a Closing Date 34
- Client Software 34
- 2.SettingUpsmart 35
- PrintSuperVision (sPSV) 35
- HowtoInstall 37
- 3.SettingUpthePrintJob 40
- Accounting Client Software 40
- Click[Next] 42
- Click[Finish] 42
- SettingUpinMacOSX 43
- 4.IfUsingActiveDirectory 44
- Changing the Time or 46
- IntervalatWhichUpdate 46
- Confirmed 46
- To update Active Directory 47
- Immediately 47
- Top Page 49
- Login Window 50
- Main Menu 51
- [ShowDeviceUsageStatus] 52
- [RestrictDeviceUse] 58
- Details Screen 79
- [Manage] Tab 80
- [Report] Tab 89
- [Option] Tab 92
- No. Item Details 100
- [Help]Tab 101
- [HelpIcon] 105
- Software 106
- WhenUsingWindows 108
- UsingTabMode 109
- UsingPop-upMode 109
- UsingHideMode 110
- UsinginUnsupportedMode 113
- WhenUsingMacOSX 114
- Changing a Job Account ID 115
- (PIN)orUserName 115
- Exporting Data for Client 116
- 7.RegisteringandManaging 117
- Registering Devices 118
- Registered Devices 121
- [Guestuse] 124
- ManagementGroup 125
- Registration 125
- Changing Settings for 127
- ManagementGroups 127
- Deleting Management 128
- Individual Management 130
- RegisteringUserGroup 131
- RegisteringUsersandUser 133
- GroupstoaDevice 133
- ChangingUser/UserGroup 135
- Information 135
- ChangingUserGroup 136
- Assignment 136
- DeletingUsers/UserGroups 137
- Active Directory-linked 138
- Management 138
- ChangingUserInformation 139
- 9.RestrictingDeviceUse 142
- 9. Restricting Device Use 144
- Specified 146
- Restriction Target 146
- SettingUseRestrictions 147
- Adding Manually 149
- Adding from the Job Log 150
- ImportingUsersSpecifiedin 151
- Adding by Associating a PIN 152
- AddingUnregisteredUser 153
- Registering Roles 153
- Setting LDAP 154
- Authentication 154
- Targeted to the Document 155
- AddingUnregisteredItem 157
- TargetedtotheHostName 158
- Targeted to the Application 161
- Delete Device Registered 166
- UseRestrictions 166
- (Restoring Initial Status) 167
- TemporarilyDisablingUse 168
- Restrictions 168
- 10.ManagingAvailableUsage 169
- UserGroup 171
- CreatingFeeCharge 172
- Definitions 172
- [Toner use amount] 173
- [Drum use amount] 174
- [Belt/fuseruseamount] 175
- [Paper Size] 175
- SettingFeeDefinitionsfor 176
- ChangingFeeCharge 177
- DeletingFeeCharge 178
- Checking and Resetting 178
- UsageStatuses 178
- SendingPrintProhibited/ 179
- Permitted by Mail 179
- [When you reset the usage] 180
- Click[Apply] 180
- Consumable Life or Printing 181
- Life or Printing Status 182
- Checking the Consumable 183
- Checking the Printing 185
- Checking Device Statuses 187
- Changing Interval and 189
- Time for Acquiring Device 189
- Information and Statuses 189
- [Acquire Status] 190
- Directory.] 190
- 12.ManagingJobLogs 191
- [Record Job Log to Device] 193
- Providing Time 194
- Notifications for Devices 194
- Displaying Job Logs 194
- Displaying All Job Log Items 195
- (Detail Display) 195
- Changing Job Items To Be 196
- Displayed 196
- CSVFile 197
- Deleting Job Logs 197
- Outputting Job Logs as a 197
- Stopping Job Log 198
- Acquisition 198
- Operations When the Log 199
- Displaying Totals 200
- Changing Aggregate Items 201
- Displaying All Aggregated 201
- Outputting the 202
- Aggregation Results As a 202
- Receiving Notifications 203
- Sending Job Logs by Email 204
- Changing the Closing Date 205
- 13.EnvironmentSettings 206
- 13.Environment Settings 207
- Changing the Web Service 208
- 13. Environment Settings 209
- Setting the Outgoing Mail 210
- Function 210
- Item Description 211
- [Header] 212
- [Footer] 212
- Sending Database Error 213
- Notification Email 213
- Auto Status Refresh Service 214
- [Communicate with Device] 215
- 14.OtherFunctions 216
- Deleting Registered 218
- Limiting the Size and 218
- Number of Attachments 218
- If the Device Connection 219
- Destination or IP Address 219
- HasBeenChanged 219
- Automatically 220
- Reconnecting When the 220
- Device IP Address Is 220
- BackUp/Restore 221
- To Change Device 222
- Management to a Different 222
- Computer 222
- Checking the Server ID 223
- Registering the 223
- Installation Position of 223
- Devices Belonging to a 223
- ManagementGroup 223
- 14. Other Functions 224
- 15.UninstallingtheSoftware 225
- 15. Uninstalling the Software 227
- 16. Troubleshooting 228
- Item Details 230
- 18. Terms 237
- Unicastformat 239
- 19.Resources 240
- 19. Resources 242
- Items That Can Be Aggregated 248
- Basic Procedures in Windows 253
- 45972202EE Rev.4 257
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